Sales 1: Availability, Invoicing and Dispute Resolution with Food Buyers

As consumers, restaurants, grocery stores and schools buy more and more local food products, farmers need clear information on their obligations and expectations in these sales relationships. In this tutorial, learn how to build a strong relationship with your buyers to ensure that they become life-long customers and advocates of your farm. Don’t like the idea of using formal contracts? No problem – this tutorial emphasizes more informal sales through basic availability sheets and invoices. Watch to learn how to more effectively use the documents and ordering system you likely already have in place. We will also go over how to make sure you get paid, and what to do if things go wrong in the sales relationship. (1 hour 20 minutes)